{"id":692,"date":"2024-05-01T17:33:04","date_gmt":"2024-05-01T15:33:04","guid":{"rendered":"https:\/\/www.vintageclassyboat.it\/?page_id=692"},"modified":"2025-04-20T13:08:45","modified_gmt":"2025-04-20T11:08:45","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.vintageclassyboat.it\/es\/refund-and-returns-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"692\" class=\"elementor elementor-692\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e45f6af e-flex e-con-boxed e-con e-parent\" data-id=\"7e45f6af\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a37b830 elementor-widget elementor-widget-spacer\" data-id=\"6a37b830\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5eed65f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5eed65f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11d7742a\" data-id=\"11d7742a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1341f1a elementor-widget elementor-widget-spacer\" data-id=\"1341f1a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3290a03e elementor-widget elementor-widget-text-editor\" data-id=\"3290a03e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>BIENVENIDOS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-310d31a0 elementor-widget elementor-widget-text-editor\" data-id=\"310d31a0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pol\u00edtica de devoluciones y reembolsos<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-52e9b52 e-flex e-con-boxed e-con e-parent\" data-id=\"52e9b52\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cbe3d23 elementor-widget elementor-widget-text-editor\" data-id=\"cbe3d23\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fecha de entrada en vigor: 16\/04\/2025<\/p><p><strong>1. Pol\u00edtica de reembolso<\/strong><\/p><p>En vintageclassyboat.it, nos esforzamos por garantizar su satisfacci\u00f3n con nuestros servicios de excursiones en barco por el Lago de Como. Entendemos que pueden surgir circunstancias que obliguen a cambiar sus planes. Por lo tanto, hemos establecido la siguiente pol\u00edtica de reembolso:<\/p><p><strong>1.1 Opci\u00f3n de pago completo:<\/strong><\/p><p>Si ha abonado el importe total de la reserva, tendr\u00e1 derecho al reembolso \u00edntegro si cancela su reserva en un plazo de 72 horas antes de la visita programada.<br \/>Las cancelaciones realizadas fuera del plazo de 72 horas dar\u00e1n lugar a la retenci\u00f3n de 30% del valor total del servicio.<br \/>1.2 Opci\u00f3n de pago parcial (Dep\u00f3sito 30%):<\/p><p>Si ha optado por realizar un pago parcial de 30% del valor total del servicio, se aplica la misma pol\u00edtica de reembolso:<br \/>Se reembolsar\u00e1 el importe \u00edntegro de las cancelaciones efectuadas en un plazo de 72 horas antes de la visita programada.<br \/>Las cancelaciones realizadas fuera del plazo de 72 horas dar\u00e1n lugar a la retenci\u00f3n del dep\u00f3sito inicial 30%.<\/p><p><strong>2. Proceso de reembolso<\/strong><\/p><p>Para solicitar un reembolso, siga estos pasos:<\/p><p>P\u00f3ngase en contacto con Vintage Classy Boat por correo electr\u00f3nico o por tel\u00e9fono para iniciar el proceso de reembolso.<br \/>Facilite los datos de su reserva, incluido el n\u00famero de reserva y el motivo de la cancelaci\u00f3n.<br \/>Los reembolsos se tramitar\u00e1n en un plazo de [insertar plazo, por ejemplo, 7-10 d\u00edas laborables] a partir de la fecha de cancelaci\u00f3n.<br \/>Los reembolsos se efectuar\u00e1n por el m\u00e9todo de pago original utilizado para la reserva.<\/p><p><strong>3. Excepciones<\/strong><\/p><p>Aunque nos esforzamos por complacer a nuestros clientes en la medida de nuestras posibilidades, determinadas circunstancias pueden justificar excepciones a nuestra pol\u00edtica de devoluciones. Estas excepciones incluyen, entre otras, las siguientes:<\/p><p>Condiciones meteorol\u00f3gicas extremas que impidan la realizaci\u00f3n segura de nuestras excursiones en barco.<br \/>Problemas mec\u00e1nicos imprevistos en nuestros buques que obliguen a cancelarlos.<br \/>Cualquier otra circunstancia que la direcci\u00f3n de Vintage Classy Boat considere excepcional.<br \/>En tales casos, se informar\u00e1 a los clientes con prontitud y se ofrecer\u00e1n alternativas o reembolsos \u00edntegros, seg\u00fan proceda.<\/p><p><strong>4. 4. Informaci\u00f3n de contacto<\/strong><\/p><p>Para cualquier consulta sobre nuestra pol\u00edtica de reembolso o para solicitar un reembolso, p\u00f3ngase en contacto con nosotros utilizando la siguiente informaci\u00f3n:<\/p><p>Barco Vintage Classy<br \/>Tel: +39 347 995 40 63<br \/>Correo electr\u00f3nico: info@vintageclassyboat.it<\/p><p><strong>5. Modificaciones de la pol\u00edtica<\/strong><\/p><p>Vintage Classy Boat se reserva el derecho de modificar o actualizar esta pol\u00edtica de reembolso en cualquier momento y sin previo aviso. Cualquier cambio ser\u00e1 efectivo inmediatamente despu\u00e9s de su publicaci\u00f3n en nuestro sitio web. Es responsabilidad de los clientes revisar esta pol\u00edtica peri\u00f3dicamente para actualizaciones o revisiones.<\/p><p>Al realizar una reserva con Vintage Classy Boat, usted reconoce que ha le\u00eddo, comprendido y aceptado los t\u00e9rminos y condiciones descritos en esta pol\u00edtica de reembolso.<\/p><p>Barco Vintage Classy<\/p><p>Este documento describe la pol\u00edtica de reembolsos y devoluciones para los servicios de excursiones en barco de Vintage Classy Boat en el Lago Como. Tenga en cuenta que esta pol\u00edtica est\u00e1 sujeta a cambios, por lo que se recomienda a los clientes que la revisen peri\u00f3dicamente para conocer las actualizaciones.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>WELCOME ON Refund and Return Policy Effective Date: 16\/04\/2025 1. Refund Policy At vintageclassyboat.it, we strive to ensure your satisfaction with our boat tour services on<span class=\"excerpt-hellip\"> [...]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-692","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Vintage Classy Boat<\/title>\n<meta name=\"description\" content=\"Explore Lake Como aboard our elegant wooden boat. You will fall in love! 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